Friday was an exhausting day.
Completely in the dark, we could only turn to each other for educated guesses and solace.
So what do you do when the situation is out of your hands?
You make lemonade out of lemons. Or you at least go for a good laugh.
What Really Did Happen?
Hundreds if not thousands of bloggers on Bluehost, HostMonster, HostGator or JustHost experienced intermittent outages or were completely down on Friday. Endurance International Group is responsible for all four of these brands.
I don’t know what was more upsetting. The fact I couldn’t get through the customer hotline to my host or that they have yet to send out a personal communication explaining the problem. They haven’t even put out a press release out the issue! Instead, I had to find an article online directing me to an informational website.
If it’s any consolation, Endurance International Group did start a blog to update us. The irony of starting a blog to let bloggers know what was going on is not lost on me.
Endurance International Group wrote: “Our datacenter in Provo, Utah experienced an outage that impacted many of our Bluehost, HostGator, HostMonster and Just Host customers, causing intermittent connectivity to your sites and our internal support and phone systems throughout the day.
The problem occurred during routine server maintenance when a hardware failure quickly cascaded throughout the network. Our customer service teams, technicians, and engineers responded immediately.”
Was your site down on Friday? Were you one of the people tearing their hair out or were you wondering what all the fuss was about?